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[Works]
Usage-based pricing made legible for a B2B SaaS product. Prototyped with AI tools, driven by critique, validated across 6 billing scenarios.
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Reusable incident UX system across mobile + web - activated via SDUI + flags (engineering metric).
Concept test (n=1,514) + qualitative validation showed low differentiation (39% flat interest; 58% competitive overlap), supporting a no-go decision before launch.
Replaced an external payment link with a reusable Card and Pix checkout across web, portal, and app. Made the payment funnel measurable for the first time, with ~30% payment intent (5,819 users).
10 July 2024
How an app became the go-to digital hub for Brazilβs street Carnival - from the first idea to MVP, with research-led design that solved real user needs.